Our key privacy commitments — in plain English:
All uploaded files are automatically purged from our servers within 3 hours.
No human at PDFCloudy ever accesses the content of your documents.
We never sell, share, or transfer your files to any third party.
All file transfers between you and our servers are fully encrypted.
Privacy first. We built PDFCloudy with privacy at its core. No ads, no selling of your data, no file reading.
At PDFCloudy.xyz, your privacy is fundamental to how we operate. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your files and personal data. By using our Service, you agree to the collection and use of information in accordance with this policy.
PDFCloudy.xyz ("we", "us", "our") operates the website at pdfcloudy.xyz and provides a suite of free online PDF tools. We are committed to protecting your privacy and handling any personal data in an open, transparent manner.
This Privacy Policy applies to all users of the Service and describes our practices with respect to information collected through the website and its tools.
When you contact us via our contact form, we collect your name, email address, and the contents of your message. This information is used solely to respond to your enquiry.
When you use our conversion or editing tools, you upload files to our servers. Please see Section 3 (File & Document Privacy) for full details of how we handle uploaded files.
Like most websites, we collect certain technical information automatically when you visit, including:
We do not use this information to personally identify you, build advertising profiles, or sell it to third parties.
If you use our Developer API, we collect API request logs (endpoint called, file type, response status, timestamp) for security monitoring, rate limiting, and service improvement. These logs do not contain the content of your files.
This is the most important section for most users. Here is exactly what happens to your files:
Your file is used exclusively to complete the conversion, merge, split, compress or other operation you initiated. That is all.
No human at PDFCloudy.xyz ever reads, views, or accesses the content of the files you upload. Files are processed entirely by automated software.
We do not store files on our servers. Files are processed immediately and deleted.
We do not share your files with any third party, use them to train AI models, or extract any data from them beyond what is needed to complete the requested operation.
We use strictly necessary cookies required for the Service to function, such as session identifiers and security tokens. These cannot be disabled without breaking the Service.
We use analytics to understand aggregate service performance and improve reliability. We currently use Google Analytics 4 for high-level traffic metrics (for example page views and device categories). We do not sell personal data and we do not use your uploaded file contents for advertising profiling.
Analytics configuration is reviewed periodically to minimise data collection and retain only what is necessary for product improvement, abuse prevention, and service quality monitoring.
You can control and delete cookies through your browser settings. Note that disabling essential cookies may prevent parts of the Service from working correctly.
We do not sell, rent, or trade your personal information with third parties. We may share limited non-personal, aggregated data (e.g., total number of conversions per day) for statistical reporting. We may disclose information if required by law, court order, or to protect the rights and safety of PDFCloudy.xyz and its users.
We use the following categories of third-party service providers, who are bound by strict data processing agreements:
We take the security of your data seriously and have implemented appropriate technical and organisational measures, including:
No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws (including GDPR, CCPA and others), including:
Note: Since we do not require account creation, most usage of PDFCloudy.xyz is anonymous. We typically cannot identify you from a past file conversion without additional information. To exercise any of these rights, please contact us at hello@pdfcloudy.xyz.
Our Service is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately and we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will indicate the date of the latest revision at the top of this page. For significant changes, we will provide a more prominent notice. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a privacy-related concern, please contact us:
We aim to respond to all privacy-related enquiries within 5 business days.
Summary: We only use your files to do the job you asked for, then delete them automatically within 3 hours. We never read, sell or share your documents. We collect minimal anonymised analytics to improve the service. You have full rights over any personal data you share with us through our contact form. Questions? Email hello@pdfcloudy.xyz.
